Andrew Posted October 4, 2004 Posted October 4, 2004 For the past week or so I have been unable to check my e-mail from home with a POp client. I get a "connection refused" message on Thunderbird, Outlook Express, and Outlook. I put in a help ticket, and Liz checked things out. It all looks good on her end. I can even check mail from work without a problem. So whatever it is, it's on this computer. I recently upgraded to WinXP SP2. Could that be it? (I even tried turning off the firewall -- no luck.) Right now the only way to retrieve mail via POP is by turning on SSL and dealing with all the "expired certificate" messages -- then it downloads no problem. Help! Any suggestions are welcome! Andrew Quote
Andrew Posted October 4, 2004 Author Posted October 4, 2004 Oh, I'm also running Norton Anti-Virus 2003 on this machine. In case that matters. Quote
Andrew Posted October 5, 2004 Author Posted October 5, 2004 AHA! FIXED! It was the $#%^@& Norton Antivirus that was the problem. Switched to McAfee and all is well. Apologies to anyone who happened to spend time looking into this for me. I was absolutely clueless about what the problem could be. Quote
TCH-Rob Posted October 5, 2004 Posted October 5, 2004 Glad you got it fixed but, how do you use a mouse or type with those little fingers? Quote
TCH-Don Posted October 5, 2004 Posted October 5, 2004 Its amazing how often Norton has its hooks into something and we never think of it. Glad you found it Andrew, this may help others. Quote
Andrew Posted October 5, 2004 Author Posted October 5, 2004 Rob: Who says I use my fingers? ;-P This is the third time I've forgotten what a pain Norton is -- each time I install it, something goes wrong somewhere. I mean come on, why would my anti-virus software prevent me from accessing my POP server? Sheesh. Quote
Virtual Imager Posted October 6, 2004 Posted October 6, 2004 NAV and SP2 seem to have some compatibility issues. The Symantec site offers some updates for NAV specific to SP2. I installed the updates and my NAV has been behaving since. Quote
TCH-Thomas Posted October 6, 2004 Posted October 6, 2004 Me never had a problem with Norton and pop3. Quote
Andrew Posted October 6, 2004 Author Posted October 6, 2004 Well, me happy with McAfee -- I think I'll stick with it. This isn't the first time NAV gave me problems. (Plus I hate the way NAV messes with my Recycle Bin. Even turning it off doesn't turn it off.) Quote
TCH-Thomas Posted October 6, 2004 Posted October 6, 2004 NAV can be a PITA sometimes I agree. But mostly I missed a setting here and there is my experience. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.