puretext Posted July 26, 2004 Posted July 26, 2004 I had a total computer crash a couple of weeks ago. All data lost. Very sad. Among the data that were lost were my basic login info for my site. You know, the stuff you get in the initial welcome email. It's ot urgently important, since I'm only running a weblog, and I've got that login info, but i can't make any root modifications or check my stats or anything like that. So how do I reacquire this info? I can't submit a ticket, b/c that requires the very cpanel username and login info that I lost... Can some nice soul just go and re-send the welcome email to the registered email for www.puretext.us please? Pretty please? Kyle Quote
GroovyFish Posted July 26, 2004 Posted July 26, 2004 Kyle, I think you will need to enter a help desk ticket for this, just put "unknown" in the cpanel login and password fields. Quote
TCH-Bruce Posted July 26, 2004 Posted July 26, 2004 (edited) Kyle, Yes, you will have to do as Ellen suggests. Open a Help Desk ticket and give as much information as possible so they can resend your welcome email. And welcome to the family! Edited July 26, 2004 by TCH-Bruce Quote
TCH-Don Posted July 28, 2004 Posted July 28, 2004 Welcome to the Family Kyle and your new home! Did you get your welcome e-mail resent? We really are like family here. So if you need anything, just ask your new family! We love to help Quote
TCH-Rob Posted July 28, 2004 Posted July 28, 2004 Howdy-ho Kyle, Welcome to the forums and the family Quote
puretext Posted July 28, 2004 Author Posted July 28, 2004 Gee, talk about a good response. I just submitted the ticket. Thanks. I didn't know you could put "unknown" for user name and password. I appreciate it. KB Quote
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