Transferring A Domain

[quinbus]

I'm currently waiting for a transfer of a domain name from my previous registrar to TCH. The current registrar agent is in the process of melting down (my webpage is completely dark--DNS isn't resolving at all) and I'm wondering if the fact the host service provider is dying will affect how long it will take to move the domain so I can get back on the air.

 

What actually happens when a domain name transfer is requested? Is it the *agent* that has to approve the request or the actual registrar licensed by the interNIC? What happens if the agent is unresponsive? Is there any way to override a slovenly response? Some sort of appeal procedure?

 

Just trying to figure out how much longer I've got to put up with a dead web page. It's really the pits to pay to create market demand and then have customers get the "Cannot find server or DNS error" page.

 

Q!

[jandafields]

The process should take less than 6 days after the transfer is authorized.

 

(And, hopefully not that long)

 

But, you are at the mercy of your current registrar and there is really nothing you can do to speed up the process.

[quinbus]

The process should take less than 6 days after the transfer is authorized.

 

(And, hopefully not that long)

 

But, you are at the mercy of your current registrar and there is really nothing you can do to speed up the process.

But who am I waiting on? The actual registrar or the registrar agent?

 

The registrar, as I understand it, is fairly high up in the food chain and has more to lose by not being responsive. The registrar agent (the host supplier) is dying anyway and may not give a rat about fixing anything (which could mean that he elects not to do anything, leaving me to hold the bag).

 

Regardless of which it is, is there a process to follow if the record owner is unresponsive? Or do I just have to eat the print advertising (cards, letterhead, magnetics, etc) that has my domain name on it and start all over?

 

Q!

[TCH-Rob]

How it should work is like this;

 

You sign up for a transfer to us. We send you an email from secureserver.net asking you to verify that you want to transfer your domain, you have 48 hours to complete this phase. Once completed we contact your current registrar and let them know that you are wanting to transfer. They in turn will contact you and ask if you are wanting to transfer, look for any email from your registrar as sometimes they make it look like an advertisement at the top and then mention the transfer below it. You have 48 hours to acknowledge this email. Twenty four hours later they should notify the registry that a change is taking place and then it should be passed on to us. Total time should average about seven days.

 

If you haven't received the first email from us you may need to re-request it, if you haven't gotten an email from your registrar you will want to contact them and make sure it is in process. I have seen these take thirty days and then expire and it has to be started all over again. Ninety five percent of the time these go well, the other five percent will make you want to find a large weapon and go postal.

[quinbus]

How it should work is like this;

 

You sign up for a transfer to us.  We send you an email from secureserver.net asking you to verify that you want to transfer your domain, you have 48 hours to complete this phase.  Once completed we contact your current registrar and let them know that you are wanting to transfer.  They in turn will contact you and ask if you are wanting to transfer, look for any email from your registrar as sometimes they make it look like an advertisement at the top and then mention the transfer below it.  You have 48 hours to acknowledge this email.  Twenty four hours later they should notify the registry that a change is taking place and then it should be passed on to us.  Total time should average about seven days.

 

If you haven't received the first email from us you may need to re-request it, if you haven't gotten an email from your registrar you will want to contact them and make sure it is in process.  I have seen these take thirty days and then expire and it has to be started all over again.  Ninety five percent of the time these go well, the other five percent will make you want to find a large weapon and go postal.

Thanks, Rob. My ISP uses a spam filter, so I'll be on the look out for a message that might have fallen out...

 

Who will this message be from? My old "registration service provider" (URBAN-ISP) or the official registrar authorized by interNIC and listed in whois (ONLINENIC, INC)?

 

Q!

[TCH-Rob]

URBAN-ISP is just hosting right? Should be comming from ONLINENIC.