snipe Posted July 9, 2004 Posted July 9, 2004 Hi there - I just did a kernel upgrade on my dedicated machine with you guys... its taking a bit to reboot, so I was wondering if you can tell whether it ran into a problem, or if its just doing quota checks, etc. I rebooted through cpanel and it never came back up. I submitted a trouble ticket, but like a dummy I used an email address thats on that server, so I can't check the status. Quote
Deverill Posted July 9, 2004 Posted July 9, 2004 You should probably submit another ticket and reference the number of the first one. The techs that handle that stuff usually don't hang out here in the forums. Quote
snipe Posted July 9, 2004 Author Posted July 9, 2004 If I knew the ticket number, I'd be able to check the status.... lol But yeah - I did resubmit using a different email address. Quote
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