Email Thru Tch Mail Server 38 Bouncing

[Mission]

Hi.

 

I send my newsletter via OE from my PC to an existing or non-existent TCH email addie for my domain. However, this afternoon, I keep getting a "Mail delivery failed" message from you that my newsletter couldn't be delivered to one or more of my email addresses. This has not happened before, but has happened twice today.

 

I would use the email list function associated with my web hosting package, but I could never figure out how to add email addresses to the email list. So I've been using OE and it's not been a problem until today. Here's the message I get:

 

"A message that you sent could not be delivered to one or more of its

recipients. This is a permanent error. The following address(es) failed:"

 

then it lists all the addies in my email list followed by:

 

"unroutable mail domain 'aol.com' "

 

or whatever the email address domain name is, from aol.com to yahoo.com and everthing in-between. The TCH email is from Mail Delivery System, Mailer-Daemon@server38.totalchoicehosting.com.

 

Can someone tell me what's happening today that hasn't been happening before? I sent out a newletter mailing earlier this morning and it didn't return an error message. I also sent out another notice a few minutes before the the one that's being bounced, and it didn't bounce either.

 

I was trying to send out a correction to the newsletter, and twice it's bounced back as undeliverable.

 

Thanks.

Mission

[TCH-Andy]

Hi,

 

Can you open a support ticket, and we'll have a look.

 

Can you provide, on the ticket the email address and password (so that we can access it) and also the number of emails you were sending, and the number of recipients for each email.

[Mission]

Thanks, Andy. I'll do that.

 

Mission