Mail Account Name

[perickson]

I have been using TCH for my personal hosting for 1.5 years and now am considering moving my business hosting here as well. TCH has all the features I need, but I there is one requirement that may be incompatible with our current equipment. When one logs in to TCH to get e-mail from mail.abc.com, a full e-mail address is required for the account name (ex: "tom@abc.com" rather than just "tom").

 

We have a 3Com Internet Server Linux appliance in house with a user account for each of our users. The 3Com unit handles all our internal e-mail plus it connects to our current mail host using "mirrored boxes" and automatically downloads and stores incoming outside mail for all our users. The users in turn retrieve it from the 3Com unit using Outlook Express.

 

Unfortunately, our 3Com unit can only supply "Tom" and the password for each user, not the complete e-mail address. Is there any way to use TCH with this restriction?

 

Paul Erickson

[LisaJill]

Paul,

 

While someone here may be able to answer the question, it strikes me that this may be best taken up through a help desk ticket so that you can discuss your companies needs and come to a proper solution.

[TCH-Rob]

That is the tough part with shared hosting. How does one differentiate between tom@****** and tom@theotherdomain.com on the same server. You "might" be able to get around this on a dedicated server all to yourself but I cant be sure in that regard.

[perickson]

That is the tough part with shared hosting.  How does one differentiate between tom@****** and tom@theotherdomain.com on the same server.  You "might" be able to get around this on a dedicated server all to yourself but I cant be sure in that regard.

I was hoping it could be determined from the pop server setting being mail.******.

[TCH-Rob]

Unfortunately that is not the case in most shared hosting environments. In this case it simply will not function without the @domain.com as the username.