dolcept Posted March 5, 2003 Posted March 5, 2003 Regarding my previous post: I went to sign up for a totally different account and keep getting the error that "you already have an account with us. If you'd like to add an order to your existing account, please enter your account password." I don't want to add an order to my exsiting account, because I don't want my admin ID to be the same for the two sites. According to the answer in the previous post, the best way to accomplish this would be to set up two different accounts. I've even tried clicking the "Next Step" button without entering my existing account password but it won't let me past, even though the text on the form sounds like by leaving the password blank, you'll be able to sign up for a different account instead of putting the new order on an existing account. How should I proceed? I assume the order form is checking to see if someone with the same name already exists in the database...do I need to sign up under a pseudonym? I hope I'm not making a pest of myself yet, --Paul paul@regalmedia.com Quote
dolcept Posted March 6, 2003 Author Posted March 6, 2003 Anyone want to take a whack at this? Am I going about this the wrong way? --Paul Quote
chuckmalani Posted March 7, 2003 Posted March 7, 2003 Paul- I was confused with this as well when I signed up. What you need is a reseller account. After you have that and you can login, you need to follow the really long informative email about all the different goodies TCH has. 1) Log into WebHost Manager and choose "Create a New Package". Here you will be making a default "package" of options your new accounts can have. In your case, you personally own your regalmedia site, and now have a regalmedia username/pwd. You also now (if you have a reseller account) can subtract the remaining webspace in your account and create a "package" with whatever space and bandwidth you estimate you won't use for www.regalmedia.com. 2) Then you choose "Create a New Account", which you will do for the sharkbyte account. Select that package you just defined and fill in the other info. WHM does the rest... You should now have a regalmedia and sharkbyte account. Update your DNS stuff and BAM there you go.... Did this help? chuck Quote
Lianna Posted March 7, 2003 Posted March 7, 2003 Dolcept, You do NOT have to have a reseller account. Please submit a help desk ticket regarding this. They should be able to get you squared away pretty. quick. Lianna Quote
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