Some questions, probably best addressed here (feel free to edit, etc.).
As a reseller, I have some clients who have emails forwarded to AOL accounts. Unless someone has some other solution, I will have to set up full email accounts for each of them, and they'll have to check mail in both places. Does AOL allow POP3 access, or is it limited to only their own "download email" capability? I'm thinking they could get mail from both places via Outlook or any other email client. Does AOL happen to allow automated forwarding FROM their system? (I assume not)
One of my customers gets mail forwarded to Yahoo, where it ends up in his bulk mail or junk mail folder. I've had other situations where mail doesn't go through to MSN (so I'm told), as well as to at least one standard corporate email address (my wife's). Not to make this a bigger problem, but isn't this a bigger problem than just AOL? Not too bad if everyone uses the same databases of SPAMmers, but a big problem for hosting companies with thousands of hosted domains, sending email to lots of major email providers like MSN, Yahoo, Google, Earthlink, etc.
Is there any reporting capability available for us to monitor email usage? I don't want to see my clients' mail, I just want to see if someone is sending bulk emails from their TCH mail server s. I can talk with them to determine if it is SPAM or legit. I'm more concerned about hackers pirating their account (or one of mine) and blasting SPAM from there. Does TCH have "governors" or limits on outbound email to trigger an alert when exceeded?
Lastly, I've gotten "Undeliverable Mail" messages from AOL on occasion, even though I never sent the email, nor did it originate from TCH servers nor my ISP. My email address was listed as the "from" address on email sent from somebody else. I assume this person got a virus and that virus randomly chose my address from their address book to disguise the SPAM. Is it possible to detect that someone on TCH servers has one of these SPAM viruses through some automated tool?
Thanks in advance,