I am unable to access the root directory. This is the information I was given :
No, the directory I gave is the document root as an absolute directory and would be used in a script configuration, etc. For example, if a file is in the public_html directory you would use /home/whimsic/public_html for the script to know where to look. You would not include the domain at the beginning.
Please be advised that the help desk does not provide developer level support for the building of html code or web pages including third party scripts.
Please refer to our user forums to have these kind of questions answered. There are many users that regularly visit the forums and are happy to share example code, discuss scripts they have used, and provide help for getting scripts up and running. The url is www.totalchoicehosting.com/forums.
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Rick
Technical Support Services Manager
Total Choice Hosting