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Posted

Hi all. I'm trying to set up DW MX to point to my account.

 

I have a reseller account (username: chuckan) and i set up a new account (floridas) thru WHM.

 

I'm trying to move my stuff from my old webserver to TCH via DW MX.

 

I syncronized the remote files to my local machine, and then tried to "edit site" on the existing site to change the FTP information to the TCH info.

 

Here's what I used:

 

Access: FTP

FTP Host: server12.totalchoicehosting.com

Host Directory: /home/floridas/public_html

Login: floridas

Password: *********************

 

 

It appears that its connecting to the server, and then im getting the following error:

 

"An FTP error occurred - cannot open remote folder /home/floridas/public_html/.

550 /home/floridas/public_html: No such file or directory"

 

 

I read the FAQ on FTPing, but I seemed to be doing everything right (i think?).

Posted

Ok, this is not correct....but you knew that.

 

Access: FTP

FTP Host: server12.totalchoicehosting.com

Host Directory: /home/floridas/public_html

Login: floridas

Password: *********************

 

If the floridas domain name has not propagated, then you will need to use the IP address found right next to that account in the account list in WHM. Something like:

 

Access: FTP

FTP Host: 123.123.123.123

Host Directory: public_html

Login: floridas

Password: *********************

 

If the floridas domain has propagated, then you should be able to:

 

Access: FTP

FTP Host: ftp.floridasdomain.com

Host Directory: public_html

Login: floridas

Password: *********************

 

Lianna

PS: If these don't work, let me know. I have DW MX but have not used it to publish anything to TCH. I can test it for you though and get the exact settings.

Posted

Lianna,

 

Thanks for your help...

 

My problem was the Host Directory, i had my entire path "/home/floridas/public_html", where i should have just had "public_html"

 

of course, thats not how it was with my ex-host, so i guess thats the way FTP works with TCH.

 

however, the FTP host can be "server12.totalchoicehosting.com" as well as the others you mentioned.

 

Thanks so much!

 

chuck

 

(i thought you posted that you were out of town? how dedicated you are!)

Posted

Hey, glad that I was able to help. I didn't realize that you could use the server name for the ftp host. Well, duh. Thanks for that.

 

:D Thanks but my out-of-town clients are within drive-and-return range.

 

Have you ever seen the show "Desigining Women"? You remember the character Charlene? She was from a town in Missouri called Poplar Bluff. Well the town is real and about an hour and a half south of me. I was there yesterday with two clients. Then today I had to go 45 minutes southeast to work with two other clients.

 

Anyway. My clients reach from Poplar Bluff to St. Louis and I'm kind of in the middle. I am able to do most of my work from the office here, but sometimes you just have to be onsite to get a project going (or completed)! Next week I get to go north, oh joy. :(

 

Lianna

Posted

Chuck,

 

My problem was the Host Directory, i had my entire path "/home/floridas/public_html", where i should have just had "public_html"

 

of course, thats not how it was with my ex-host, so i guess thats the way FTP works with TCH.

 

If you use any standard FTP utility (CuteFTP or the like) and login to your account, you would already be at your site's home directory (/home/floridas/ in your case. That's why all you need to enter then is public_html, as Lianna pointed out to you.

 

The entire path name of /home/floridas/public_html is called the document root, and has usefulness when dealing with Perl and PHP scripts.

 

-kw

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