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Posted

As most of you know i have been changing domain names for 2 of my webhosting plans here at tch in the last week.

 

I dont know how nameservers and things work but here is what the faq´s say:

What DNS should my domain name point to?

Your welcome e-mail will detail which of our DNS servers you should point your URL to. However, all virtual hosting accounts point to:

NS1.TOTALCHOICEHOSTING.COM

NS2.TOTALCHOICEHOSTING.COM

 

When i told my registrar to point these 2 domains to my tch servers i told them to point it to NS1.TOTALCHOICEHOSTING.COM and NS2.TOTALCHOICEHOSTING.COM which wasnt the whole thing i needed to do.

 

I needed to point it to:

NS1.TOTALCHOICEHOSTING.COM XXX.XXX.XXX.XXX (X are numbers)

and

NS2.TOTALCHOICEHOSTING.COM XXX.XXX.XXX.XXX

 

This i didnt know so i had to submit a helpdesk ticket for it which was taken care of very quick (Thanks Sujit, Mitch and Rick :) )

 

So now is my question/suggestion, can the helpsite/faq´s be updated with info that XXX.XXX.XXX.XXX needs to be added (generally or sometimes)?

Posted

I can tell you from my experience that not all domain name registrars require the IP address. In fact, there's no place to put an IP address on mine.

 

I personally think you ran into a registrar that just needed the extra info that most probably don't require anymore. IMO of course.

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