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Posted

I am not new to FTP, but must be missing something painfully obvious.

 

My account was just activated tonight. I started up and successully logged in with WS_FTP. I navigated to the "public_html" directory, and then uploaded an "index.html" file as a placeholder until I have time to do more.

 

Then when I go to my IP address, I get a generic page from TCH telling me to look at my welcome email for instructions. But I did, that's why I got as far as I had before getting stuck. Serched the forums and no one seems to have run into this problem without having a bad filename or something, but I double checked all of that.

 

What am I missing?

 

My IP: 209.152.175.64

Posted

Can you use your ftp program to look in the public_html folder,

and delete the index.html

then try using the ip address again.

 

http://xx.xxx.xx.xx/~cpanelname

 

now you should not see any index file.

 

If that works try uploading again

or use cpanels file manager to upload

after you navagate to public_html folder

by clicking on the folder icons before the folder name.

 

Not sure what else to add til you try that.

 

And welcome to the family :)

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