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Posted

My wife, who is now using her TCH email account as her primary one, has sent me a number of emails that seem never to have arrived. She got no bounce message, and I got no email. I'm looking into this on my end as well (my company does have spam filters), but I thought I'd ask about Postini, since I just discovered that this 3rd party company was involved. I looked at the headers on some of her mails that did get to me, and they go from server26 through a couple of servers at postini.com before they come to me. I had no idea what this postini thing was, so I went to their website and found that they're a spam filtering company. So, I presume that means that TCH has a contract with them to enforce TCH's various spam policies, like the 50 outgoing emails per 300 seconds thing. Are there other restrictions as well? If my wife really does want to send me **** ads :o , will they get through, or will they just vanish without a trace? Is there a way to find out if her mails really are being disappeared by postini, like a report page or something? Thanks.

Posted

Postini is NOT on the TCH end! You should contact your ISP regarding its use. This has been asked before and Head Guru's response was:

Who is postini? Why are they deleting our emails?
Posted (edited)

 

At my internship, the company uses Postini to filter all the incoming emails into the company and I *usually* get an email saying "Postini has an email detected as possible spam" or something to that effect.

 

Then I have to log into the Postini account via the browser and give permission to the email. You might want to ask your ISP about whether they use this service also and how you can give "permission" to certain email addresses.

 

hope that helps,

!!blue

Edited by !!blue
Posted

OK, sorry I jumped to the conclusion that postini was involved on the TCH side. It turns out that my company is the one using it, and I just got walked through the process of whitelisting email addresses, getting reports of filtered spam, etc. etc. I'm looking forward to my new spam-free(er) existence.

Posted

The sad thing is that spam even exists. All the existance of spam does is make it tougher for us to get through our inboxes in a timely manner, because things may get listed as spam incorrectly... Have to setup the controls... Might get spam anyway... heh.

Posted

Robert,

 

I get 300 to 400 emails a day at work. The majority of it (98%) is spam. I have found that using a program called K9 from keir.net/k9.html has all but eliminated me having to check any of the junk. It has to be trained as does Spam Assasin. I've been using it for 4 months now and couldn't be happier.

 

It sits between your PC and the pop server and filters the mail as it's being retreived from the server.

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