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Posted

Based on all of the forums/threads started questioning the subdomain pointing issue, I can see this is going to be a major turn off for many people, including myself.

 

My purpose, as I'm sure are many others', is to have a small business with several service "arms" and individual domain names for each appropriate site. It is not beneficial, and is actually detrimental, to have multiple accounts just so I can have multiple domains. Sure, I can get a reseller account but I'm not really a reseller at all. I just want to host a small set of sites from one location, and they do not take up nearly the amount of space allocated to even the smallest reseller account. I have a very small online store with low traffic. I don't ever intend for it to grow much more, except maybe to upgrade from the $5 plan to the $10 plan down the road, for the bandwidth moreso than the disk space. My one site is a simple informative site with a few email addresses and links and a brief overview of services I provide. The other is a VERY small osCommerce store with few products and a tiny database.

 

I had to register two domains for the same reason TCH changed its name from *****. Target Audience. It would be very confusing, and maybe even hard to remember, to type in www.cdi-ink.com/shop (for example) to reach my online store when it's called CDI Buy!©. It's far easier to remember www.cdi-buy.com. On the other hand, it would be hard to remember www.cdi-buy.com/imaging (or some such thing) to get to CDI, Ink Imaging Services. cdi-buy doesn't sound anything like an imaging website. People tend to remember everything before the .com and leave off the rest.

 

All that being said, I can conclude that although you have excellent customer support (from what I hear) and reliable hosting (based upon these forums and statistical analysis), not permitting domain pointing to subdomains is going to turn off a lot of potential long term clients, or as you like to call them "family members".

Posted

Hi,

 

i'm in the same boat. I've been hosted with TCH for about a year now but i have many other projects i'd like to start websites for with low bandwidth and low space requirements. I really don't want seperate accounts for half a dozen sites. I'd like to host them all on the plan i have right now with their own regular domain names.

 

Instead of pointing people to

someplace.somedomain.com

 

i'd prefer it if they just went to

www.someplace.com

 

and forward me to the subdomain where i can then pull some .htaccess extratrickery to *fake* having a real domain name.

 

Can someone on the staff please inform my why this isn't allowed or offered? I'd be very very interested to know why. I hope it's technical reason and not a cheap way to squeeze money out of me! :)

 

Again, i'd be very interested in having this service available, or at least a good explaination for why it is not.

 

thanks

Posted

Two fold:

 

1. TCH allows the hosting of unlimited subdomains. If we were to allow the forwarding of domains to subdomains, then TCH would be very quickly out of business at $4.00 per month per 'account'. This is something that we just can't do (and doubt that any of you would either if running this business. So, leiavoia, while we certainly aren't trying to squeeze anyone, we do have a business to run.

 

2. In the constant effort to monitor and effectively manage server loads and traffic, TCH has made the decision that single accounts will reflect single or parked domains only. This allows us to more appropriately distribute the accounts across our servers and not overload them or oversell them, leaving some room for growth and upgrade on each server. So, yes, there is a technical reason behind the decision.

 

Bottom line, to host multiple domains, you must have multiple accounts or a reseller account that will accomodate.

Posted

That was actually a quite horrible answer.

 

Bandwidth/server load, etc has nothing to do with what domain is typed in the address bar to get to the subdomain. It's that simple. And you wouldn't lose money - you'd make money since you offer a domain registration service.

 

It makes absolutely no difference what domain name they type in the browser as long as all traffic and all files do not take up any more space than the plan they purchased allows for.

 

www.**** hosted with a limit of 5.5 GB and 500MB is the same as

 

www.my2nddomain.com and www.**** pointed at 2 different subdomains with a limit of 5.5 GB and 500 MB or

 

www.sub.**** and www.**** with a limit of 5.5 GB and 500 MB

 

it makes absolutely NO difference what is typed in the address bar.

 

data transfer is data transfer and disk space is disk space.

 

it appears to me that you simply dont want people to use their entire allocated transfer/disk space by having different sites within the same account

 

 

if we were to allow the forwarding of domains to subdomains, then TCH would be very quickly out of business at $4.00 per month per 'account'.
In the constant effort to monitor and effectively manage server loads and traffic, TCH has made the decision that single accounts will reflect single or parked domains only. This allows us to more appropriately distribute the accounts across our servers and not overload them or oversell them, leaving some room for growth and upgrade on each server.

 

that's a cock & bull answer to "why you dont allow domains--->subdomains"

Posted

Sorry you disagree. I do understand the points that you make, but unfortunately, they don't change the policy.

 

One domain per account unless you have a reseller account.

 

:) Wish I could give you a more satisfying answer, but I'm not sure that can be done.

Posted

don't get me wrong...I'm still weighing the pro/cons of opening an account with you guys. I'll just have to sacrifice one of my websites for the time being if I do.

 

I'm just not sure if I want to do that.

Posted

cdi-buy,

 

Try out the servers, and services. You will understand why buying a reseller account or another account is well worth it at TCH. This is something them have in place, like they say, to make sure their servers are stable. They are stable. Most of all, that's what matters :)

Posted (edited)

cdi-buy,

 

While I cannot go into all the details of managing the servers, I can say that simply selling available space and bandwidth are not the only considerations taken to "effectively manage" them. You are correct that it does not matter what address is typed into the address bar, but there are ramifications far more reaching than just the space sold and used.

 

Cock & bull don't fly here. HG would kill me if I were to lie or just make up some stuff to say. (I don't plan on letting that 'kill' thing happen.) I like this place. I like this family and this business is very important to me. I am a client, too so protecting this business is in my best interest.

 

Like nikko said, you can try it out for yourself.

 

Good luck in your search.

 

 

Edit: OH! Happy New Year East Coast, USA! :hug: I have 45 minutes to wait. Cheers all and welcome 2004! :)

Edited by TCH-Lianna
Posted

well I've decided to give tch a go.

 

my main focus has been on my store lately and I'm a little fed up with hostultra's lack of support.

 

here goes nothin'....

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