Transfer of Complete Website

[cdi-buy.com]

I have a small business website, www.cdi-buy.com complete with an oscommerce store, databases, etc. I've spent many many weeks building it up to where it is and I don't want to lose all of those products and site design. I'm wondering how I would go about transferring it all over since you don't have Fantastico installed in your cPanel control panel.

[borfast]

Hi Don.

 

It shouldn't be too complicated even without Fantastico. I believe that since you use CPanel, you can transfer your whole website automatically (just need to ask one of our admins to do it for you). If I recall correctly, Fantastico only installs the software automatically for you. After it's installed, you can move it arround (along with the propper databases, of course) without needing Fantastico for the website to work.

[cdi-buy.com]

would it be posssible to just create backups of everything, including my database(s) and then upload them as a "restore"

[borfast]

I suppose so. I never tried it but I think it's possible and some other people have done that when moving to TCH.

 

At the very least, you should be able to backup all the files and databases manually and then upload them to/set them up in your account here at TCH.

[TCH-Don]

Welcome Don (nice name )

 

On the TotalChoice Hosting Help Site there is a page on how to use the cpanel backup feature.

 

If you have cpanel on your current host you may be able to backup and then restore here.

 

If you have trouble transfering the site, just put in a Help Desk ticket asking for help in transfering your site and the techs will do it for you.

[cdi-buy.com]

Thanks Don..I like your name too

 

My current host is horrible...they were great at first but lately they have had random moments of being down and that affects not only my online store but my ebay listings and my email as well since I list through my store and don't use free email services anymore.

 

Not a good thing if you ask me.

 

I've already created backups of everything - I do this quite often - so the process of backing up and restoring isn't an issue. I'm just wondering how big of a hassle it will be to reupload my files and database to another host.

[cdi-buy.com]

I've got another concern now as I was reading through the forums.

 

I saw it says

You may not mask or forward a domain name to a sub-domain of an existing account. So you can not forward xyz.com to sub.abc.com if abc.com is hosted here.

 

Currently I have www.cdi-ink.com as my main site for Photography Services and my Online Store is set at www.cdi-ink.com/shop with www.cdi-buy.com pointed to it (ie the addon domain cdi-buy.com to subdirectory shop.myusername.myhost.com)

 

I'm concerned that this is not allowed, based upon my comprehension of the forums.

 

Am I understanding it correctly or does that only concern multiple people using the same hosting account?

[TCH-Don]

Unless you get a resellers account, you may not point a domain name to a sub-domain or sub-folder.

This is to allow TCH to keep track of the number of sites per sever and keep them to a reasonable number so the servers will not be overloaded.

 

See the relaxed AUP to see what you can do with a sub-domain.

You can however park another domain name on top of a current account.

[cdi-buy.com]

so basically you're saying if I have www.cdi-ink.com hosted by you I cannot have www.cdi-buy.com hosted by you in the same account unless they point to the same place? Keep in mind my store is only an oscommerce store installation in a subfolder that happens to have its own domain name pointed to that folder.

 

Today I registered yet another domain for my store so if I cannot use them with you guys I'll just stay where I am. I need to maintain both sites but the one doesn't take up enough space or get enough traffic to warrant getting a reseller or separate account.

 

Thanks anyway.

[TCH-Rob]

so basically you're saying if I have www.cdi-ink.com hosted by you I cannot have www.cdi-buy.com hosted by you in the same account unless they point to the same place?

 

That is 100% correct.

[cdi-buy.com]

ok well that makes up my mind. I'm staying with my current host despite the occasional downtime.

[borfast]

Someone refresh my memory but isn't it allowed to have a different domain "pointing" to an existing account by means of a redirection? Perhaps this could be the way out for Don from his current host.

[TCH-Rob]

Raul,

 

Lets say I have robsdomain.com and robs-other-domain.com. I have an account with robsdomain.com and all traffic is going to robsdomain.com/index.php.

 

Follow me so far?

 

Now I want to point robs-other-domain.com to robsdomain.com/index.php. This is allowed, in fact I am doing it right now.

 

Lets say I want to point robs-other-domain.com to robsdomain.com/forums or /images or whatever. You may NOT do this per our AUP. There is no other option that would not violate that AUP.

[cdi-buy.com]

I thought the new AUP was supposed to be more "relaxed":

 

Effective Sunday June 21, 2003 , TCH will be loosening the knot on allowable sub-domain use.

and

 

The following AUP changes will take effect.

 

"You may not conduct hostee or offer free web hosting to people based on your subdomains."

 

will become

 

"Your subdomains are allowed to be used for any legal purpose. You may not sell the subdomain space to others, nor may you point other domain names to your subfolders. Sub-domains may not be used to host other domains"

 

seem to be contradictory and yet they were both in the exact same post by Bill.

 

Seems to me the first rule is more on the loose side of the fence than the second since it's less specific.

 

I don't see why you would not allow domain pointing to subdomains. It's not like the load is greater or less because you still have to stay within your bandwidth and data storage limits anyways. A server wouldnt get "bogged down" any more with one domain or 1,000 domains with different sites as long as they have the proper storage and data transfer capacties which are only limited by the plan you choose.

[TCH-Rob]

The new AUP is more relaxed. Previously one could not have a subdomain that was not a direct relation to their site. Now I can have my site robs domain.com and a sub of jeff.robsdomain.com where Jeff can put his stuff and it doesn't have to be related to my site at all.

 

It has always been the case that you can not point another domain to a subdomain or sub folder on an existing site here, it has to be pointing to the same main page the first site is pointing to.

 

Now you may do anything with subdomains but

sell the subdomain space to others, nor may you point other domain names to your sub folders. Sub-domains may not be used to host other domains.

 

That is unless Mike or the big man himself want to jump in and say otherwise.

Edited December 29, 2003 by TCH-Rob

[cdi-buy.com]

ok that makes sense. my current host doesn't care how many subdomains you have though as long as you keep within your bandwidth/space (otherwise they charge you for the extra as do you guys)

 

this policy is the only thing keeping me from signing up with you right this second. everything else looks great but I just need to have the 2 sites and as I've said before they aren't big enough to be worth opening a reseller or 2 separate accounts. One is just a few html pages (I think I only have about 6 right now) and the other is my online store, neither of which generate much traffic right now - only from people I harass to look at it

 

the other thing is that they are both MY sites, BOTH are subsidiaries of the parent company - Custom Digital Imaging, Ink.

 

it's not like I am hosting 2 completely independent and unrelated sites. One is CDI, Ink - Photography & Imaging Services while the other is CDI Buy!© - Online Store. Separate entities in a way, yet they are linked because CDI Buy!© is a way for people to order portrait packages from CDI, Ink's Photography Sessions. It just so happens to also be a store for antiques, collectibles, etc. It was never intended to grow into that but it did so I had to give it a separate name & one that was appropriate to the items in stock. It's all still a one man (me) operation though - not some giant corporate entity.