New Site With Domain Switch, Etc.

[deermouse]

I have a customer that is looking to move his site and change his domain name. He also wants to keep the old domain name for a while because of search engine listings and external links.

 

What is the best way of doing that? Can he sign up for a new site and domain and than transfer the existing domain and park it pointing to the new site?

 

I also noticed while reading through the older postings on the forum that when asked about help desk response time; MikeH replied (in Switching Hosts) "Help desk tickets are replied to ASAP. certainly quicker than 6 days". My current host guarantees a reply (not a resolution) in 15 minutes and they have been good to their word. Can you give me a better idea than "quicker than 6 days".

 

thanks,

 

paul

[TCH-Dick]

This is what I would do, sign up for a new account and new domain name, get it all set up like you want, keep the old domain name and site up while you are doing this. Once you have the new domain name and site set up have the old domain name parked on the new one, keep the old site and domain name up during propagation time, this way visitors will always see a site and not a page not found message. During propagation time post a message on the old site that you are moving, if it has a forum or anything that visitors can post on disable it so that once propagation is complete you dont have to worry about moving anything from the old site. After a few days (3 minimum) cancell the old hosting.

 

I couldnt honestly say all tickets will be answered in X amount of time, but like I also mentioned in that post support is available via the live chat (mostly during normal business hours), AIM and yahoo IM. Personally If I am awake and at my PC I have yahoo and AIM on and am more than happy to answer any questions that I can.