TCH-Bala Posted December 1, 2018 Share Posted December 1, 2018 We are aware of the issue with the server. Our NOC team is checking it out. Please stand by for further updates. Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 1, 2018 Author Share Posted December 1, 2018 We saw multiple hardware issues with the server and inspite the best efforts of our NOC team, the server is unstable. We are looking at a restore. A new server is currently being built. Updates to follow Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 Account restores are running. Please refrain from doing anything on the accounts till this is reported as complete. Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 Restore is at 15% Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 25% Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 45% Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 56% done Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 85% Link to comment Share on other sites More sharing options...
TCH-Bala Posted December 2, 2018 Author Share Posted December 2, 2018 Restore is complete. If your site is not working, try refreshing the cache of your browser and restarting your system / router. If the issue persists, please feel free to open a support ticket by clicking HERE with all the details so that we can check it out. Thank you for the patience and understanding shown while we were restoring the accounts. Link to comment Share on other sites More sharing options...
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