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Posted

I have 2 TCH accounts...and on one of them I can't seem to delete a few folders from my trash. I've tried everything I know of...but I get the feeling I need someone in support to do it for me. But this doesn't seem important enough for a help ticket...so what's the protocol for reporting an issue like this anyways? :)

Posted

Just add a support ticket, and we'll send the trash van round to take it away :)

 

If it was a process that has created the files where you are not the owner, then you will not have permission to remove it, and the only way if for us to do it for you.

 

Make sure you let us know exactly which files you want removing.

 

Andy

Posted

Ahhh, ok. I'm sure that's what it is then. Thanks Andy...I'll do that. :unsure:

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