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Posted

Finally I convinced my girlfriend to get an account with totalchoicehosting. :unsure:

 

When she was presented with payment options, she chose the credit car (visa) payment. Now she is pretty anxious about getting the site started, but so far she received the automatic response by mail (the same we all got a long time ago).

I remember that when I signed up, I used paypal instead, and whithin minutes (less than 30 actually) I had my account running.

 

The email states:

 

"The below payment reminder / invoice has been automaticly generated by our billing system..."

 

I was wondering... is this an invoice? or just reminder? or both?

Should we click on the paypal payment link provided? Or she must wait for the VISA payment to be processed?

it has been almost 24 hours already.

 

Thanks for your response.

Posted

Open a Help Desk ticket and provide a name so we can look it up. Your account may be set up and the email didn't get to you or there could be a problem. In any case, we need more information to know for sure.

 

Please realize it is the evening so the billing folks may not be up at the moment so be patient after submitting the ticket.

 

I am moving this to the pre-sales forum. Even though have an account already, this pertains to a new account so I think it would be happier there.

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