JustJohn Posted February 9, 2010 Posted February 9, 2010 Signed up the other day as a returning customer and have been placed on the kamino.tchmachines.com server. Opened a Ticket (ID: IRP-423897)stating my phpBB3 forum would not send email. I also done a test using a mailtest php script which failed to send as well (separate from the forum and installed in the root folder). Anyway the issue is now solved after your tech guys worked on the problem. Support said CPanel was upgraded as there was some compatability issue with the version of phpBB3? If this is the case why did the mailtest script fail which was separate from the forum? PS Just asking, very happy to be back... Quote
TCH-Bruce Posted February 9, 2010 Posted February 9, 2010 Since it's a server related question only the help desk will be able to answer. Quote
TCH-Dick Posted February 9, 2010 Posted February 9, 2010 I apologize for the miscommunication, I think something was lost in the hand over of your issue from Level2 back to Level1. This was purely an issue on our end with PHP and it was corrected with an update. Quote
JustJohn Posted February 9, 2010 Author Posted February 9, 2010 Thanks for the explanation and the support was excellent. Quote
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