Cannot Send Mail

[LumbermanSVO]

I'm having problems sending email from one of my email accounts, all the others work just fine. I'm using mail in OS X 10.6.2, this is the error I get:

 

The connection to the server “mail.(mywebsite).com:(myname)@(mywebsite).com” on port 26 timed out.

 

Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be sent.

 

All my other emails accounts work just fine and have the same settings. What could be causing this? sometimes everything works fine, other times, like today, this account wont send at all.

 

Thanks,

John

[TCH-Bruce]

Are you using the same email client for this account as the others? I see you are already using port 26. Is this a new account?

[deadendsally]

I don't mean to piggy back on your post LumbermanSVO but I recently switched to a Mac (Mac mail), same OS and cannot get my domain email working. At one point I got it to download messages, but only once and I cannot send. I've tried port 25 and 26.

 

other settings:

username+domain.com

password

and mail.domain.com as incoming and outgoing

 

I used to be able to smtp my isp's settings for outgoing and it worked, but isp has changed to routing through Gmail and not sure if that was a windows only workaround.

 

It asks for "Enter the password for user “username+domain.com” on SMTP server “mail.heavengraphics.com”

on startup but set up instructions in CP says to use mail.domain.com for both *scratches head*

 

When I use connection doctor in MacMail it tells me "connection to server and login succeeded"

 

Thank you for any help.

[TCH-Bruce]

Have you opened a ticket with the help desk? I've never had an issue connecting/sending emails through my domain with any address. But then again, I use a Windows PC and Thunderbird.

[deadendsally]

Hi Bruce, thanks for replying. I did get mine working by deleting the account, adding info again and system chose port 995. Maybe LumbermanSVO can try same. All other settings were the same except instead of using "+" I used "@" thx again!

[TCH-Bruce]

That was going to be my other suggestion. To delete the account and try again. I always use the "@" instead of the "+" for my accounts.