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Posted

Hello!

 

I am setting up FTP on a new computer. I went to login using what I had used before and it didn't work. I went to cPanel to change the password. It said all places that use that password were changed, including FTP.

 

Is the password I changed really also for FTP? or do I change that somewhere else. It hasn't worked yet and it's been almost 30 minutes. If waiting is what is necessary I can do that.

 

Thanks!

Posted

If you are connecting using your cPanel user name you need your password for the cPanel user name. You can also set up FTP accounts that have their own passwords. If you change a password it should work immediately.

 

What FTP client are you using? Make sure to use a passive connection.

Posted

I'm using CuteTP and was able to set my own username somewhere along the way. What ever I made the password doesn't seem to be what I thought it was. I'd like to change it but have no idea where.

 

Thanks for your reply!

Posted

Ok, if you want to use your cPanel name in cPanel in the top section choose Change Password. What ever you set it to to log into cPanel will work for FTP. In CuteFTP use ftp.your-domain.ext for the host name, enter your cPanel name for FTP site User Name and enter the password you changed it to. Then be sure to use PASV mode.

Posted

Thank you Bruce, it's working now. Seems it had to be all cPanel user/pass rather than half and half. No clue how it worked before or how I was able to choose my username but I'm not concerned at this point. It's working!!

 

Thank you again!

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