phoenix70 Posted November 30, 2007 Posted November 30, 2007 I have just set up hosting with TCH and am waiting for my welcome e-mail I only included one of my sites, but wouild like to transfer hosting of my other domain to TCH. However when I went to the page to oder it said Tell us who you are:I am a new customer. Add this order to my account. Can I add it to my account? if so what are my details? Or do I need to create a operate account for each domain? Thanks for any help Quote
TCH-Thomas Posted November 30, 2007 Posted November 30, 2007 Welcome to the forum, phoenix70. Are these two separate websites with their own domains or is one of the domains only parked on top of the other? If you want to host 2 or more sites in one account you will need a reseller account or several virtual hosting accounts. You can though have as many domains as you want pointing to the same content, ie parked on top of each other. So to answer the question, if you have chosen the virtual hosting option you will need to open a second account and I believe you should use the option "Add this order to my account" when you have received the welcome email for the first account. Quote
TCH-Bruce Posted November 30, 2007 Posted November 30, 2007 Welcome to the forum phoenix70 Each domain with it's own content requires a separate hosting account. Or a reseller account which allows you to host as many domains as will fit in the reseller account. Quote
phoenix70 Posted November 30, 2007 Author Posted November 30, 2007 Thanks all I created another account for the 2nd domain. Just had an e-mail asking Can you please get back to us with the domain name that you have purchased the hosting for But I think it was in response to a support ticket that I thought was sorted. I am waiting for my welcome letters Do they said the welcome letters and then transfer the sites over? I am in the UK, so know i ordered in the middle of the night for States people Just excited ( and worried) about it all Quote
TCH-Bruce Posted November 30, 2007 Posted November 30, 2007 I am not sure how transfers take place. The help desk will need your IP address from your other hosted site to do the transfer so I would contact them and ask. Quote
phoenix70 Posted November 30, 2007 Author Posted November 30, 2007 I am well impressed. in less the 24 hours I have acquired hosting with TCH and had both sites moved from the old host. Quick and friendly service Quote
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