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Posted

good morning.

 

i'm trying to access cpanel and keep getting a "page cannot be displayed error".

 

i tried http://****/cpanel and http://****:2082 getting the same result on both. am i doing something wrong? i haven't had a problem accessing before.

 

thanks in advance.

 

Sam

Posted
Please open a ticket with the help desk so they can take a look.

 

Thanks Bruce. I wanted try this channel first and make sure I wasn't doing anything wrong on my end.

 

Sam

Posted

If you can reach your site, but not your cpanel, the most common reason is a firewall on your local machine / router.

 

They'll be able to take you through the process of checking via the help desk.

Posted

Second what Andy said.

 

In one of my previous jobs, the IT admin blocked all traffic on port 2082, so I could never access my cPanel from my office.

 

I no longer work there. :surrender:

Posted

I forgot to respond back to this post. I think you guys were right. I had no problem signing in to cpanel once I got home. Guess i'm in for some late nights... :P

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