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This afternoon we had an issue with a couple of servers which appeared as offline in our monitoring server. They were able to reach other servers internally, but could not reach the router. After some diagnostics, it appears that the MAC address table had become corrupted in two of the network distribution switches. After a reboot of 2 Distributions switches and 1 Core switch, everything was back online.


If you have any issues with your account, please open a help desk ticket and we'll be happy to assist.

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