Multiple Galleries Won't Open

[boxturt]

Hi Folks, long time no see.

 

I'm running 2 instances of Menalto Gallery ( v1, I think) on 2 different sites on 2 different servers. Tonight I receive the following:

 

Error: Your Userfile is not writeable at both locations. That makes no sense ( different servers)

 

Everything appears to have the proper permissions set. Yesterday they were fine. I haven't changed anything.

 

Thoughts? Thanks.

 

Ty

[boxturt]

I went in and changed ALL the permissions in albums/.users to 777, except .htaccess, and the same to albums/albumdb.dat.lock

 

Works but was that a good idea?

 

I'm also getting : [a fatal error or timeout occurred while processing this directive] while using cpanel to change permissions.

Edited August 2, 2007 by boxturt

[TCH-Thomas]

For your second problem, I found this on cpanel.net through a google search:

 

Check /usr/local/cpanel/logs/error_log for the specific error. You may need to submit a support request to get this issue resolved.

[boxturt]

Hi Thomas,

 

the second problem has resolved itself but not so with the first.

 

Thanks for reminding me of looking in the cpanel error logs.

[TCH-Bruce]

the error means that you need to change the permissions of some files in your albums folder. make all the files in there writeable

 

Taken from their forum

[boxturt]

the albums/.users files cause everything to work if chmod to 766 or 777 and I suppose it's ok because the .users folder is set to 644

 

I also have to chmod the file albums/albumdb.dat.lock to 788 or 777 or I get the following:

 

>Warning: fopen(/home/xxxxx/public_html/albums/albumdb.dat.lock) [function.fopen]: failed to open stream: Permission denied in /home/xxxxxx/public_html/gallery/platform/fs_unix.php on line 55
Error: Could not open lock file (/home/xxxxxx/public_html/albums/albumdb.dat.lock)!

 

Still really odd this happened on 2 different servers at approximately the same time.

 

Edit:

I just uploaded the .users folder from a backup to a different location and all those files are indeed already set to 766.

 

Problem solved I guess.......

Edited August 2, 2007 by boxturt

[TCH-Bruce]

Glad you sorted it out

[boxturt]

Turns out it's not fixed. Seems pretty much trashed, at least functionality wise. I'm getting errors all over the place and nothing's working the way it should. I didn't test it past being able to view it again and just assumed that if I could see it again it was ok.

 

I can only guess that something got changed on those 2 servers.

 

I could start posting errors but I think I'd just be chasing my tail.

Edited August 3, 2007 by boxturt

[TCH-Andy]

Ty,

 

Please open a ticket at the help desk, and we'll take a look.

[boxturt]

Will do, thanks.

[boxturt]

You guys are the best!

 

In well under an hour and with good communication both of these issues are resolved. Everything seems back to be working fine once again.

 

Thanks to TCH-Alex et al

 

[TCH-Thomas]

I´m glad it´s working, Ty.

 

Way to go, Alex.

[TCH-Bruce]

Glad it's fixed

[TCH-Don]

Way to go, Alex