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Posted

I´m glad it´s working now. :)

 

Just a question, do you know if it also worked in other browsers (firefox, opera...)? I not, maybe it was just a short routing issue.

Posted
I am having the same trouble with both IE and firefox. I can get to TCH, my website but not my cPanel. :wallbash:

 

This actually sounds like an entirely different problem. If you can see the site but cannot log into the cPanel it is most likely due to something blocking access to port 2082 and/or 2083. This would include any firewall on your machine or network.

Posted
This actually sounds like an entirely different problem. If you can see the site but cannot log into the cPanel it is most likely due to something blocking access to port 2082 and/or 2083. This would include any firewall on your machine or network.

 

You could be on to something, I'm at work, it could be their firewall. If anyone wants to have a look though the URL is http://www.severedheadpictures.com/cpanel

 

Thanks for the responses and welcomes!

Posted

Welcome to the forums JHam-FX :wallbash:

I too cannot access cpanel at work,

they block a lot of things because its a business that can't afford to have their network compromised.

Posted

I've gotten reports that my site has been down again today. These reports have come from different areas... Canada, northern Indiana & TN are two. It seemed to have started about noon EST and lasted about 20 minutes and again about 3:30. Those are the times I know about. I wasn't online much today & wasn't when it was down.

 

Does anyone know if it's something that I need to fix (like I could anyway) or is something TCH can fix or is it anything either side needs to fix? LOL!

 

Thanks!

Posted

Welcome to the forum, JHam-FX. :wallbash:

 

To Boxersrule,

I don´t think the problem is at your site with problems from that many different locations, but you could always check with the helpdesk if there are any problems.

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