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darnell

Can Not Logon Via Xp

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Windows XP network Connection will not work

The mail forms on my website are all of a sudden coming up "do not have permissions"

 

Hello, this problem began over the weekend. First I would like to state the only things I have done different to the site.

 

1. I went to your redirect option and pointed a few url's...

2. I went to the subdomain option and forwarded a name just to see how it worked (it was erased afterwards)

 

Ok, this being said I have spoken to Alex and Jason regarding these issues. They asked me to do a full back up, download everything to MY computer. I did (however) the download was corrupted. I have opened the zipped download and it seems to all be there so where the corruption lyes I am not 100% certain.

 

Now that I have this download what do I do next?

 

Unfortunately, I do not fully understand what they ask to fix the issue. They state these are all MS Frontpage issues. The reason I can not use windows XP Network Connection (which I have used for 5yrs now) is due to Frontpage. I am a novice to this whole thing and design my 90% of my site through frontpage due to the site itself being fairly straight forward (no java etc...)

 

This is a messaging service and it being down for 3 days now seriously affects business.

 

I am willing to go back a few days back up if this helps correct the issue. If I recall (yesterday was a hectic day due to mothers day and a birht day) they stated the only back up they had was for the 12th.

 

Please let me know what it will take to correct this issue.

 

 

More info on the problem below:

 

When I goto cpanel and try to install frontpage extensions I get this as

part of the results (however it says fp is installed)

 

 

 

.........Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

Error #20003 Message: Cannot create folder "_vti_cnf".

(OS Error #13 Message: Permission denied)

 

Thank You for taking the time to look at this posting.

 

Darnell

Edited by darnell

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These are permission problems. You will have to get help through the help desk. The moderators do not have access to the server or your account information.

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These are permission problems. You will have to get help through the help desk. The moderators do not have access to the server or your account information.

 

Thank You, this has been going on all weekend. The end response I have been getting from the help desk.... is this is a Frontpage issue. Was hoping someone else had come across this and could possibly help resolve.

 

They've just passed this up to their level 2 technical support center.

 

Again, thanks.

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