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Posted

Hi All

 

I see that the support center (Help Desk) has changed how you login to it. Please advise me on how to see my old tickets.

 

Thanks

 

Lee

 

 

P.S. What e-mail address does the system want.

Posted (edited)

You don´t need to log in to submit new tickets. You will only need to click the "Submit ticket" link.

 

As for viewing old tickets... Not sure it can be done in another way, but when you have submitted a ticket (in the new system) and receives the email confirmation, it will contain a password you can use to log in with in the future.

 

The email the system wants is what ever email you have provided when submitting older tickets.

Edited by TCH-Thomas

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