Accounts, Accounts And More Accounts

[Dirk]

Hello,

 

I am an existing customer. I was just about to buy another account and have just registered a domain. In that process I had to create an account for the domain management (at least I think so). Now I am trying to buy the hosting for that domain and want to add to my existing account. So I am asked to enter an email address and password of 'my account' but I am lost to what email, account or password this is referring to. This is very frustrating.

 

Would appreciate clarification what account does what and what exactly I am being asked so I can complete the process.

 

Thanks.

[TCH-Don]

Please open a help desk ticket to billing and they will fix you up.

[Dirk]

Ha, thanks. I finally managed to do it myself. It works well -- once you know how.

 

Thanks for the prompt attention.

 

A Happy Customer

[TCH-Don]

Glad you got it figured out