Mailbox Size Warning

[speered]

Hello,

 

Last night I got some warning emails that my mailbox was almost full. I access my emails with Apple Mail and had very few emails in the inbox. The vast majority of emails are downloaded and stored in folders on my computer. At least that is the process as I understand it.

 

So I logged into cPanel and it confirmed that my mailbox quota of 15 mb was almost full. I logged into one of the webmail (Horde) linked from cPanel and, indeed, my inbox had thousands of emails in it. It was all very cryptic spam and nothing that I had ever seen show up in my Apple Mail. I'm guessing TCH blocks these from being sent to my Apple Mail? Anyways, I deleted all of these messages (which is an incredibly drawn out process by the way).

 

But today I got more warnings that my mailbox was even closer to being full than it was last night. I logged into cPanel, checked the Mail Account Maintenance section and it still says my quota is almost filled. I logged into the webmail again and there were only about 100 new spam emails and I deleted them... but the maintenance page is still telling me my mailbox is almost full.

 

Like I said, I download all my emails into Apple Mail and put them into folders... I was under the impression that this removes them from the server and stores them on my own hard drive. Furthermore, I used the webmail to delete the phantom spam that seems to hide on the server without me being notified (something I find kind of odd). So if my Apple Mail inbox is empty and webmail also says my inbox is empty, where are these mysterious 15 mb worth of emails hiding??

 

Is this a common problem with an easy fix (I wouldn't put it past myself to be missing something really obvious here) or is something strange going on that will require me opening a ticket with the help desk?

 

Thanks,

Ryan

[speered]

I couldn't find a way to delete this topic. I think I stumbled across the solution about 2 minutes after posting... that seems to happen to me quite frequently....

 

I was just searching around on the webmail and stumbled across a folder that was full of messages... many of which I had deleted or filed away with Apple Mail. So I take it that downloading or deleting them doesn't remove them from the server?

 

I noticed a setting in cPanel called "aging." So I take it I can set this to automaticaly remove emails I download or delete with Apple Mail, as well as remove those spam emails that are only visible when using the webmail (Horde, Squirellmail)?

 

I also take it that this means if, for whatever reason, I don't download my mail before the number of days I set it to passes, then I will lose those messages... meaning I should set this time somewhat high....

 

Sooo since I can't delete this maybe someone having a similar problem will stumble upon it in the future...

[TCH-Thomas]

I don´t use either apple mail (pc user here) or aging.

 

I have never had any reason to use aging since I pop my mail and when the mail have been downloaded, it should not be on the server. If I am wrong or if apple mail works in another way, some one will correct me.

[TCH-Don]

Check your setting to see if you are not leaving a copy on the server when you check email.

Also is your default address in cpanel set to :fail: ?

If not and you are only checking accounts you set up

then mail to anyname at your site will not be downloaded.