miner2049er Posted January 19, 2007 Posted January 19, 2007 After finding my website (on server 302) inaccessible, almost a week ago, last Saturday Jan 13, I tried to access the server status page: http://www.tchstatus.com/monitoring/status.html and I got a 404 "The requested URL /monitoring/status.html was not found on this server." I emailed TCH support about this, and in the reply I got back from Tom Duncan I was told: "We apologize for the confusion caused by the inactive page. We shall remove it as soon as possible." Today Friday Jan 19, after a week of website outages (almost twice a day for about an hour at a time) that bad link is still showing. In a subsequent email last weekend I was told, by Alex Spaford in Tech Support, to use this convoluted URL to check on server status: http://64.92.162.226:8082/pubgrp?uid=5D923...amp;showicons=1 That does not show the status of server 302. So my questions... (1) Why was I told the bad URL was going to be retired, and it wasn't? (2) How do I check on the current status of server 302? (3) Why does server 302 continue to have down-time, as it has done all this week?
Head Guru Posted January 19, 2007 Posted January 19, 2007 First off, http://www.tchstatus.com/monitoring/status.html Has been retired! I believe you were told this in your ticket to us. Secondly, the link http://64.92.162.226:8082/pubgrp?uid=5D923...amp;showicons=1 Is our current server status pages. I am not sure why you have issues with the URL, but this is the status page and it is not changing. As I told you in your ticket, we are working on updating our status site. The abuser on 302 has just been identified and his site is being terminated. I hope it is not your account And as always, HD ticket is the way to go for server issues. Hopefully we will have s302 added to the status pages. Only time will tell for how fast I can get it added, busy busy!
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