Unable To Access My Web Page

[blaisnstamps]

HI,

 

I'm not sure what to ask here but my software provider says that there is a premission issue accessing my web site. I'm running PHPAuctionsXL 3.1 and I can't get access to the site due to something in the Header.php file. I'll list it below. So what ever permission thingthis is again I'm not sure if it's software issue or technical issue. They stated that I should shop the Header.php file and tech support may have an answer. I tried tech support and I may have asked the wrong question. The php script is not on the banned list so really I haven't a clue what's going on. So here is the script.

 

header.php

File Type: ASCII English text

 

0){

$REMEMBER = mysql_fetch_array(mysql_query("SELECT id,email,nick,name FROM PHPAUCTIONXL_users WHERE id=".intval(mysql_result($res,0,"userid"))));

mysql_error();

$_SESSION["PHPAUCTION_LOGGED_IN"] = $REMEMBER['id'];

$_SESSION["PHPAUCTION_LOGGED_EMAIL"] = $REMEMBER['email'];

$_SESSION["PHPAUCTION_LOGGED_NAME"] = $REMEMBER['name'];

$_SESSION["PHPAUCTION_LOGGED_IN_USERNAME"] = $REMEMBER['nick'];

}

}

 

/** *************************************************************************

* NOTE: Modules enbled version

* This version of header.php can be called from any Phpauction XL module

* It uses the $prefix variable to set the correct include path.

*

*

*****************************************************************************/

 

include $prefix."includes/ips.inc.php";

 

//-- Function definition section

include $prefix."includes/dates.inc.php";

 

include $prefix."maintenance.php";

include $prefix."includes/banners.inc.php";

include $prefix."includes/googleadsense.inc.php";

 

 

#//

if(basename($PHP_SELF) != "error.php")

{

include $prefix."includes/stats.inc.php";

}

// flag to enable style editor

$editstyle=isset($_SESSION["PHPAUCTION_ADMIN_USER"]) && !isset($_GET['thepage']);

$editstyle=$editstyle && $prefix=="";

 

// Added by Edgar 12/09/2005

// to handle relative paths to themes when browsing webstores

// Seeks path to header.php.html in address of being at home directory or webstores module

if (!isset($SETTINGS['theme']) || empty($SETTINGS['theme'])) $SETTINGS['theme']='default';

$htmlheader=$main_path."themes/".$SETTINGS['theme']."/header.php.html";

 

print "file -> ".$htmlheader."

";

print "file_exists -> ".file_exists($htmlheader)."

";

if (!file_exists($htmlheader)) {

$htmlheader="themes/".$SETTINGS['theme']."/header.php.html";

}

 

print $htmlheader."

";

include($htmlheader);

 

?>

 

And this is the message I get when I try to access the web page.

 

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed.

 

--------------------------------------------------------------------------------

 

Please try the following:

 

Click the Refresh button, or try again later.

 

Open the auctions.blaisnstamps.net home page, and then look for links to the information you want.

If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the auctions.blaisnstamps.net home page.

64 - Host not available

Internet Security and Acceleration Server

 

--------------------------------------------------------------------------------

 

Technical Information (for support personnel)

 

Background:

The server, while acting as a gateway or proxy, has lost the connection with the upstream content server.

 

Any help will be greatly appreciated

 

Don

[TCH-Thomas]

Hi,

 

I had a look at their installation guide and it looks like you will need to chmod some of the folders to 777. Might this be the problem?

[TCH-JimE]

I would go with Thomas here, have you got all your permissions set correctley?

 

JimE

[blaisnstamps]

I would go with Thomas here, have you got all your permissions set correctley?

 

JimE

 

To the best of my knowledge I have set the permissions correctly.

 

I can ge through the installation process without a hitch. It's when I try to get back to my auction front page or auction admin back end my browser gives me that error page as I stated in my original post. I simply can't open my auction site. The installation process doesn't let you continue on unless you have the corret info listed. Needless to say I'm quit baffeled on how to get this auction stuff up and running.

 

Don

[TCH-JimE]

Don,

 

Another useful tool I use is I go into my cpanel and look at the error log. This often gives me a bit of a clue if something isnt working. Any clues in yours?

 

JimE

[blaisnstamps]

Hi

I reviewed my error logs and can't see obvious errors.

Like the error below the files Do exist. I'm able to get to all my subdomains ( like http://www.donald.blaisnstamps.net ) but can't yet get to http://www.auctions.blaisnstamps.net

So really I'm stumped.

Would the helpdesk consider this as a technical or software error? I hope someone has an answer.

 

Don

 

 

[sat Aug 26 19:14:56 2006] [error] [client 69.146.229.207] File does not exist: /home/myUSERid/public_html/auctions/404.shtml

 

 

Edit: TCH-Bruce - removed your user information

[TCH-Bruce]

Open a ticket with the help desk and ask if they would take a look at your setup.