knate5000 Posted May 3, 2006 Posted May 3, 2006 I'm trying to download some files from my ftp and it keeps timing out! Specifically I'm trying to download all my osCommerce files. Is there anything I need to adjust under FTP? I'm new at this stuff.... Thanks a bunch! Quote
makaveli Posted May 3, 2006 Posted May 3, 2006 go to your Cpanel, left hand site and there should be an option about the server status, check ftp has a "green light" thats always my first port of call! Quote
abinidi Posted May 3, 2006 Posted May 3, 2006 Knate5000, If makaveli's suggestion didn't solve your problem, then I recommend that you submit a help desk ticket. The link to the help desk is at the top of the page. Welcome to the forums!! Let us know if we can help any other way!! Quote
TCH-Bruce Posted May 4, 2006 Posted May 4, 2006 Welcome to the forums Knate5000 Make sure your FTP client is connecting in passive mode. And if it is then do as Paul suggests and open a ticket with the help desk. Quote
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