savage3e Posted January 24, 2006 Posted January 24, 2006 So I've been having trouble accessing my websites or email accounts for three days and have finally opened a Help Desk Ticket. However, the default email address associated with the hosting account that I used to open the Help Desk Ticket is also hosted here at TCH and is also unreachable. I cannot get into CPanel to change my contact address (learned my lesson there ), nor can I access my current email account to get the Help Desk Ticket Key needed to see any responses to my Help Desk Ticket. So I seem to be stuck in a vicious little circle here. Can anybody point me to a place where I can get the Ticket Key so I can try to get the rest of these issues resolved? Thanks in advance. Quote
TCH-Bruce Posted January 24, 2006 Posted January 24, 2006 Just open another ticket with the help desk using a working email address. Quote
savage3e Posted January 24, 2006 Author Posted January 24, 2006 It is just that easy, isn't it? I skipped right over those auto-filled fields. Thanks Bruce. Quote
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