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Question About Help Desk Ticket Key


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So I've been having trouble accessing my websites or email accounts for three days and have finally opened a Help Desk Ticket. However, the default email address associated with the hosting account that I used to open the Help Desk Ticket is also hosted here at TCH and is also unreachable. I cannot get into CPanel to change my contact address (learned my lesson there :) ), nor can I access my current email account to get the Help Desk Ticket Key needed to see any responses to my Help Desk Ticket. So I seem to be stuck in a vicious little circle here. Can anybody point me to a place where I can get the Ticket Key so I can try to get the rest of these issues resolved?

 

Thanks in advance.

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