How To Activate/use My Default Email?

[iaconetti]

hi, all,

 

have had a site for years and love TCH, and now would like to start using my default email address that came with the site...and also help a friend whose new TCH site i just uploaded.

 

i can't seem to find info on how to use our default emails, or how to create new ones...

 

and after i do that, how do i check my email? can i do it thru OutlookExpress? or what? detailed instructions will be most gratefully welcomed...

 

many thanks,

 

jbot

satisfied user

[TCH-Bruce]

In cPanel you need to create email accounts. Once you create those accounts you can use any email program to use them.

 

There are instructions on the help site that will assist you on setting up your email program.

 

You can also check out the movie tutorials.

[iaconetti]

Hey, Bruce,

thanks so much...a few more questions here.

 

---In cPanel you need to create email accounts. Once you create those accounts you can use any email program to use them.

 

Just went to cPanel, and of course it's set to my own site, joanweb.com. But I just created a site for a friend, michalyakar.com, and want to figure out how she can use the email address "*******@michalyakar.com", for her business in general, and to take PayPal payments.

 

can i do this all from my machine? she's not very computer literate. if I can...how do I get into her cPanel stuff?

 

Also, her totalchoicehosting email that she signed up with was *******@msn.com. once I get the *******@michalyakar.com address going, do i also need to make THAT address her default with TCH? (and if so...how?)

 

----There are instructions on the help site that will assist you on setting up your email program. You can also check out the movie tutorials.

 

Thanks again, Bruce. I've never dealt with TCH email options, so I'm just at a loss here.

 

One more question: I'm going to republish the whole site in Front Page (I'd been using Netscape navigator...from the Stone Age.) Anything I should know about that...or just publish as usual?

 

thanks a googol,

Joan I.

---

 

edtited by Andy to remove email addresses - it will help save you being added to lots of spam lists

[TCH-Rob]

1. Did you get them a hosting account here or do you have a reseller account? You need to go to their cPanel not yours.

 

2. You will need her cPanel username and password to access her account.

 

3. Do NOT set her domain mail as her contact email. If her site goes down for any reason we will have no way to contact her.

 

4. Just publish as usual.

[TCH-Andy]

But I just created a site for a friend, michalyakar.com, and want to figure out how she can use the email address "******@michalyakar.com", for her business in general, and to take PayPal payments.

 

can i do this all from my machine? she's not very computer literate. if I can...how do I get into her cPanel stuff?

Yes, you can do it all from your computer, but you would need her cpanel login information to enter cpanel and set up the account (in the same way you set up your email account).

 

Also, her totalchoicehosting email that she signed up with was *****@msn.com. once I get the m*****@michalyakar.com address going, do i also need to make THAT address her default with TCH? (and if so...how?)

I would suggest leaveing the MSN address for her default to be contacted by us. If her site has a problem, and we need to contact her, it's best not to use the domain for email.

 

One more question: I'm going to republish the whole site in Front Page (I'd been using Netscape navigator...from the Stone Age.) Anything I should know about that...or just publish as usual?

Just publish as usual.

[stapel]

To log into your friend's account (something I do frequently), you just need the login information. Ask her for her cPanel URL, her username, and her password. Then you can log in for her and make whatever adjustments she needs.

 

Once into cPanel, click on "Manage Accounts" in the "E-Mail" section. I don't think you can really do anything to or with the "Main Account" listing; I just leave that alone.

 

Instead, click on "Add Account", and enter the username you want to create. If I understand your post correctly, this would be the "michal" part of the e-mail address she's wanting to have. You can create as many accounts as she wants in this way. (Note: It would probably be wise to write down the username-password combinations as you create them, especially if you're creating more than one account.)

 

Then go back into the "E-Mail" section, and click on "Default Address". It may say something now like ":fail:" (with the colons before and after). This means that any e-mail sent to the domain but not addresses to a proper account (that you've set up) will be "bounced" back to the sender. But since almost all such e-mail is actually spam with a faked "From:" field, this practice is now often discouraged. Instead, set the default to ":blackhole:" (with the colons!), so all that spam just disappears.

 

The "contact information" e-mail address (available through the link above the "E-Mail" section) is a different matter entirely. This is the e-mail that Total Choice will be using to contact the account owner. For simplicity, many set it to their main e-mail address for that domain, but, as has been mentioned, if the domain goes down, the address becomes problematic. So it wouldn't hurt to leave the "contact information" e-mail address as the MSN address.

 

Hope that helps a bit.

 

Eliz.

[TCH-Bruce]

Then go back into the "E-Mail" section, and click on "Default Address". It may say something now like ":fail:" (with the colons before and after). This means that any e-mail sent to the domain but not addresses to a proper account (that you've set up) will be "bounced" back to the sender. But since almost all such e-mail is actually spam with a faked "From:" field, this practice is now often discouraged. Instead, set the default to ":blackhole:" (with the colons!), so all that spam just disappears.

 

I would leave these set to :fail: for two reason.

 

1. No bandwidth is wasted

2. Less of a load on the server

[stapel]

I would leave these set to :fail: for two reasons.

1. No bandwidth is wasted

2. Less of a load on the server

Um... are you sure...?

 

According to the cPanel documenation, "If you wish to have invalid emails send an error back to their sender, use :fail: as the new default address. If you wish to have invalid emails disappear, use :blackhole: as the new default address."

 

So using ":fail:" would appear to generate and send a message (but not to the person who sent the spam), while ":blackhole:" would just make it disappear.

 

Eliz.

[TCH-Bruce]

This was debated again this week and one of our resident techs explained it like this.

 

A couple years ago you would have been correct, but that was fixed around May or June of 2004 by cPanel. Fail now works the way it shoud, and the reason it uses less resources is this....

 

When an email is generated, the originating host makes a connection to the destination host (TCH in this case) to negotiate the mail transfer. During that negotiation, the originating host identifies the recipient of the mail message, and waits for a response before continuing. With :fail:, TCH servers respond "invalid user", and the originating host terminates the negotiation and the email at that point never left the originating host's server. It is also the originating host that then generates the mail delivery failure back to the author.

 

With :blackhole: as default, when the originating host identifies the recipient, TCH says "it may be valid, I don't check at this level", receives the email, then figures out it's not valid and drops it in the bit bucket.

 

A couple years ago, :fail: worked the same way as :blackhole: in that it didn't validate users at the negotation level, and received the email, figured out it was to an invalid address, then had to handle the creation and delivery of the bounce message.

[iaconetti]

Bruce, Stapel, Andy, Rob...

 

you've made my life so much easier!! and I learned a whole lot to boot. really appreciate the detailed explanations...it's all become clear (well, more or less!)

 

giant thanks to you all <G>

 

Joan

[TCH-Rob]

Any time Joan. Let us know if you have further questions.