laburke Posted January 14, 2006 Posted January 14, 2006 Hi everyone. I have 2 sites hosted with TCH: one is on server 36 and the other on 105. I got an e-mail a week or so ago about Server 63 Migration, and it says "Your account resides on one of these servers so we wanted to inform you with as much lead time possible." Question 1: Why did I get that if my 2 sites aren't on that server? Question 2: If I indeed do have something on that server, is there something I need to do? Question 3: I haven't been able to get my e-mail for most of the day from my account on 36. I found a discussion in the forums about it on January 6, but I'm afraid most of it was over my head. Is there an ongoing problem with that server or am I experiencing a fluke? It occasionally happens that my e-mail program can't connect to that server, but it usually resolves itself in an hour or so. Thanks for any help you can provide! Quote
TCH-Rob Posted January 14, 2006 Posted January 14, 2006 1. That email was sent out in error to some customers. 2. Does not apply. 3. If you are experiencing any problems now, please open a Help Desk ticket so they can look into it. Quote
laburke Posted January 14, 2006 Author Posted January 14, 2006 Thanks very much, Rob. If it doesn't resolve by morning, I will do that. Quote
laburke Posted January 14, 2006 Author Posted January 14, 2006 Wow, that was weird. Just as I submitted the above post, my e-mail started coming through. Whew! Quote
TCH-Rob Posted January 14, 2006 Posted January 14, 2006 Glad to see things have been sorted out. Quote
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