miketbrc Posted November 11, 2005 Posted November 11, 2005 Trying to add a form to web site- have built form and it is viewable online, but it does not send form data via email. I used Form manager to direct form to an email addy, but no joy. Also, when I publish, I get an error msg saying: "This form cannot be configured to send results via email. The website may be located at a disk based location, or on a server that has not been configured to send email" Site is on TCH, w FP extensions enabled. Comments most appreciated! Mike T Quote
TCH-Rob Posted November 11, 2005 Posted November 11, 2005 Welcome to the forums Mike. How are you publishing this form? Is it via the FP publish via the URL or are you using the FTP service to publish? If you publish to the http location you might want to try and uninstall and reinstall your FrontPage extensions. You can also open a ticket to make sure the frontpage mail extensions have not become corrupt if all of the above fails. Quote
miketbrc Posted November 11, 2005 Author Posted November 11, 2005 Welcome to the forums Mike. How are you publishing this form? Is it via the FP publish via the URL or are you using the FTP service to publish? If you publish to the http location you might want to try and uninstall and reinstall your FrontPage extensions. You can also open a ticket to make sure the frontpage mail extensions have not become corrupt if all of the above fails. Thanks for the prompt reply. I publish directly from within FP to the http location. I have not tried the uninstall/re-in routine so Ill go do that now & report back. Tks again, Mike Quote
miketbrc Posted November 11, 2005 Author Posted November 11, 2005 (edited) Thanks for the prompt reply. I publish directly from within FP to the http location. I have not tried the uninstall/re-in routine so Ill go do that now & report back. Tks again, Mike Update: 1600 Hrs: Did the uninstall-reinstall in the CP. Resaved page in FP and published. The link to my designated email pulls up but there is no data attached. What now? Sorry to trouble you but I have looked in the FP manual, FP online, and TCH forum but can't find the solution, so I appreciate your help. Mike Edited November 11, 2005 by miketbrc Quote
TCH-Bruce Posted November 11, 2005 Posted November 11, 2005 Welcome to the forum, Mike Open a help dest ticket to support and see if they can reload the FP extensions. If it still fails, look for some other way to process your forms. There are many available like DodosMail. Quote
miketbrc Posted November 11, 2005 Author Posted November 11, 2005 (edited) Welcome to the forum, Mike Open a help dest ticket to support and see if they can reload the FP extensions. If it still fails, look for some other way to process your forms. There are many available like DodosMail. Tks Bruce- Ill open a ticket & hope it works as I do not want another program to have to merge with FP. The create form routine in FP should work, at least it would seem so to a rookie like me. To clarify- I can receive an email when I click submit but there is no data in it. Edited November 11, 2005 by miketbrc Quote
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