Oscommerce & Paypal Weirdness

[Eft]

Hello-

 

(no need to welcome me to the forums, that was covered already, thanks!)

 

I set up an osCommerce site using the button in cpanel.

 

I have PayPal set as the only payment method. Other than one 'contribution' it is a basic install.

 

Everything looks great, but when the order goes to check-out, the shipping reflected in PayPal has an additional $1 per item.

 

Meaning:

Order 1 CD=$10

Shipping=$2

Total=$12

 

hand off to PayPal from osCommerce

 

Order 1 CD=$10

Shipping=$3

Total=$13

 

Can't figure out where this extra $1 is appearing from.

 

Shop is located here:

 

http://www.couch-fort.com/osCommerce

 

I have passworded the directory until I can fix this.

 

username:test

password:test

 

I would love to get the shop LIVE tonight, as we just got our 2nd CD in the mail.

 

Thanks in advance for any and all help.

 

Cheers,

Tim

[TCH-Rob]

Tim,

 

Check the tare weight in your admin section. I believe it is under the shipping section. That might be it.

[Eft]

I'll check when I get home, but I think I have weight set to nothing, as my 'contribution' I added is a flat rate shipping + an amount for additional.

US $2 shipping + $1 each additional

International $4 + $1.50 each additional

 

I thought that might be it, but test orders from non-US add $1 onto the 'extra PayPal shipping' instead of $1.50.

Edited August 29, 2005 by Eft

[TCH-Rob]

I doubt that is it now that I have looked at it. How about a low order fee or a per item fee as well as a flat rate?

[Eft]

Can you elaborate on that?

I'm home now, so I can get at my admin page.

 

When this is over I'm also going to ask what directories I need to password protect to keep my shop safe.

[TCH-Rob]

In your admin section go to the "Modules" menu and then "Shipping". What do you have enabled there?

[vengavenga]

Hi,

 

Maybe you've already found the problem as I've just tested it as follows:

 

Ordering one item with a US address

Ordering one item with a UK address

Ordering two items with a US address

Ordering two items with a UK address

 

In all cases the shipping was correctly calculated both in the store, on the final confirmation screen and on the Paypal site.

 

Ali.

[Eft]

Yes, problem was solved late last night.

I had been using straight PayPal buttons for the 1st CD since MAy and on the PayPal side I had shipping preferences set up. That was where the mysterious extra shipping money was appearing from.

I ticked the "let other carts override this" button in PayPal's shipping preferences and it all worked out fine.

 

Thank you both for the insight.

-Tim

[TCH-Rob]

Tim,

 

Glad you got it sorted out.