Ftp Info

[CaptainCrunk]

I get this message everytime I try to connect with my ftp account:

 

An FTP error occured- cannot make connection to host.

The remote host cannot be found.

 

What should I do??? I forgot the information I have to fill out but I did. I dont know if its wrong or if something else is wrong. I am using marcomedia dreamweaver.

[abinidi]

Back in my Dreamweaver days, I think I remember that the error message you get is pretty specific. So, if your username and password are wrong, it will tell you that.

 

Since the error says it can't make a connection to the host, my guess is (1) you have typed in the informaiton incorrectly for your FTP location/info or (2) you have some type of firewall that is blocking FTP connections.

 

I think you should first check your FTP information in the Site settings area. If you are sure that is correct, then you should check to see if it is a firewall issue.

[CaptainCrunk]

Thanks for the quick reply. Nothing to do with the firewall. I checked, but before I used TCH I was witha different hosting company and it worked. I dont know whats wrong with it.

[TCH-Don]

Has the domain name propagated yet?

 

Not a DW user but you may have to use the IP address in your welcome e-mail until the name resolves to your server.

just a thought.

[CaptainCrunk]

TCH live support helped me fix it.

[TCH-Don]

Glad you are all set.

 

If it might help another family member in the future

can you tell us what it was?

[CaptainCrunk]

I had to set in the field: ftp host: "Whatever your domain is"

 

So I didnt fill it out completely.

[stevevan]

Don't ya just HATE that?!? Glad ya got it working!

[TCH-Don]

Thanks for sharing.

you never know when this will help the next family member.

 

Hope you are getting settled in ok

[abinidi]

Glad you got it working!