Subdomain Question

[abinidi]

How long does it take for a subdomain to become active?

 

I have a domain parked on my account; Yesterday I had a subdomain, we'll call it subdomain.domainname.com. I wanted to change it to subdomain.parkeddomainname.com but keep the content the same.

 

Anyway, I copied the content to another folder, deleted the old folder name, deleted the subdomain, added the subdomain, deleted the folder, and copied the old folder back with the subdomain name (if that makes sense). But I can't get my subdomain to show up in my browser.

 

cPanel says the subdomain is there and active. The subfolder exists with the same name as the subdomain. But when you go to subdomain.parkeddomain.com, you get the following:

 

>The requested URL could not be retrieved

While trying to retrieve the URL: [edited]

The following error was encountered:

   Unable to determine IP address from host name for [edited] 

The dnsserver returned:

   Name Error: The domain name does not exist. 

This means that:

The cache was not able to resolve the hostname presented in the URL. 
Check if the address is correct. 

Your cache administrator is root.

Is this a help-desk issue? Or do I just need to be patient? (I created another subdomain with a different name, just to check, and that new subdomain is working fine.)

[TCH-Thomas]

It should be more or less instantly, so I would say it´s ticket-time.