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Posted

Hi,

 

I have 7 domains. I am interested of your virtual accounts. Silver plan will enough for me. But i want to be hosted all of my domains in same account. Is it possible?

 

Silver Account is very good for me (850mb web space 20 gb bandwith) but i don't want to buy a new account for all of my domains.

 

 

Reseller accounts would not be economic for me.

 

Thanks.

Posted

Hi,

 

You would need one of our reseller plans to host multiple, different, domains. (You can park them, on the one account, but they would all need to show the same files in a standard silver plan).

Posted

I currently have an account and I would like to add a second domain. What do I need to do?

 

Hi,

 

You would need one of our reseller plans to host multiple, different, domains. (You can park them, on the one account, but they would all need to show the same files in a standard silver plan).

Posted

If you want it to show the same files, then open a ticket at the help desk and ask us to park the domain for you.

 

If you want it to go to different files, then just sign up for a new account (on whichever plan you want). For 2 accounts it is not usually worth going to a reseller account. If you had 4 or more domains, then I would generally suggest a reseller plan.

Posted

Thanks, I will do this.

Another question. I am taking over a site and I will have the current owner transfer the files to TCH. What is the best way to do this?

 

If you want it to show the same files, then open a ticket at the help desk and ask us to park the domain for you.

 

If you want it to go to different files, then just sign up for a new account (on whichever plan you want). For 2 accounts it is not usually worth going to a reseller account. If you had 4 or more domains, then I would generally suggest a reseller plan.

Posted
I am taking over a site and I will have the current owner transfer the files to TCH. What is the best way to do this?
I would create an FTP account for them to upload the files to.

 

If the account already exists on a cpanel server, then you can open a help desk ticket and ask us to transfer the files for you (we need the IP address, username and password for the old cpanel).

Posted

Can TCH upload the files from a different host?

 

Please list, step by step, how I can let him upload the files. I have not used the ftp manager before.

 

Thanks.

 

I am taking over a site and I will have the current owner transfer the files to TCH. What is the best way to do this?
I would create an FTP account for them to upload the files to.

 

If the account already exists on a cpanel server, then you can open a help desk ticket and ask us to transfer the files for you (we need the IP address, username and password for the old cpanel).

Posted

Welcome to the forums, /usr/local! :clapping:

 

Can TCH upload the files from a different host?

TCH can do a site-to-site transfer, but only if the the other site has CPanel access.

 

Please list, step by step, how I can let him upload the files.  I have not used the ftp manager before.

The FTP manager in CPanel is what you'll use to create an FTP username/password with:

- Log into CPanel, then click on FTP Manager

- Click on the 'FTP Accounts' link

- Click on the 'Add FTP Account' link

- Enter FTP login and password that you want to create, and enter '/' in the Directory box.

- Click 'Create' button

 

Note the username of the new login on the 'FTP Accounts' page - it may have the login name created with '@your-TCH-site.com' appended to it. Give the new username (including the '@your-TCH-site.com' if necessary) and password to the site's owner, and they will be able to login with any FTP program to upload files to the TCH server.

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