Please Help, Desperate About Webmail!

[Ahovi]

I'm really at my wits' end here with a webmail problem. Can anybody help? My problem happens when trying to send email from my Squirrelmail webmail. I get this error code every single time (changed the specs for privacy):

 

Syntax error in parameters or arguments

Server replied: 501 <me+mybusiness.com@$host>: domain missing or malformed

 

This happens both at home and at work, with two different computers and ISPs. I have been in contact with support, they claim that they can send email just fine. I see that they have, because I can see it in the Sent folder.

 

Anybody? I would so appreciate it, I am on the verge of tears because I really need webmail (this is my small business)!

Thanks!

Anna

[TCH-Thomas]

Hi Anna,

It sounds like it may be something between your isp and your server according to this page: http://www.mailsbroadcast.com/email.bolts&...codes.error.htm

 

It says:

501 Syntax error  in parameters or arguments

Indicates possible poor (noisy dialup) or an intermittent drop in network line connection that caused your mail client to send erroneous command to the mail server.

[Ahovi]

Hi Thomas,

thanks so much for your help! I just realised that the ISP actually is the same for me both at home and at work. They aren't under the same contract of course, at work it is a company network and at home a private broadband, but it is the same ISP all the same. Maybe there is something wrong with their configurations. I must send a query. Although I wonder why support doesn't try to help like you did, they only keep saying that "there is nothing wrong with your webmail" and offer no further help, even though I am desperate.

[stevevan]

Although I wonder why support doesn't try to help like you did, they only keep saying that "there is nothing wrong with your webmail" and offer no further help, even though I am desperate.

<{POST_SNAPBACK}>

 

It's because your ISP is only interested in their company. We are one big family here and try to help out the family members as best we can!