Email Quotas

[D. J.]

Hi everyone,

 

I have a question about setting quotas for mail accounts in Cpanel. It was my understanding that if I set an individual mailbox with a quota, that it would start bouncing mail when that quota was reached. That's what I told one of my clients would happen in an effort to get them to watch their mailboxes and clean them out once in awhile (it's been a problem with this client).

 

I must have been wrong though.

 

I was just monitoring this client's disk space usage, etc. and wanted to check on how much space their mail was taking up. I was surprised to notice one account, whose quota I have set at 10 megs, was using up 72 megs of disk space.

 

Was I wrong about the purpose of setting these quotas?

 

What do the quotas mean and what's their purpose?

[TCH-Bruce]

This is a quote from the cPanel documentation.

Enter the maximum size limit of this mailbox in the Quota field, if required. The size limit is in megabytes. Not entering a number means that the mailbox size is only limited by the available disk space.

If it's not working then it sounds like a bug in cPanel which TCH has no control over.

 

Could it be that it only limits the size of the inbox?

[D. J.]

Hi Bruce,

 

Sorry I haven't responded before now. Frankly, things went into warp drive around here and I forgot about asking this.

 

Could it be that it only limits the size of the inbox?

 

Hey, now there's a thought! The person in question sends a lot of large graphics and document files, so maybe the bulk of it was in the Sent folder. If it happens again, I'll look at it from that angle.

 

Thanks for the input