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Posted

Like a turnkey site I saw at Prozilla, so here's the question.

They say to Check with your host to ensure you have the following:

 

PHP Version 4.2.x - (no dev builds).

GD library, mySQL.

safe_mode = Off.

open_basedir is not restricted.

PhpSuExec is not enabled.

 

So am I good to go or?

 

Thanks

Greg

Posted
PHP Version 4.2.x - (no dev builds).

GD library, mySQL.

safe_mode = Off.

open_basedir is not restricted.

PhpSuExec is not enabled.

 

There are open_basedir restrictions, however that should not cause you any problems if the software is reasonably written.

 

PHP is also currently version 4.3.10, but again, shouldn't be a problem (it's newer than what's required).

 

Everything else you are good on.

  • 3 months later...
Posted
========================================

There are open_basedir restrictions, however that should not

cause you any problems if the software is reasonably written.

PHP is also currently version 4.3.10, but again, shouldn't be a problem (it's newer than what's required).

Everything else you are good on.

 

 

In fact, there should normally be no problem, because at TCH,

===================================

the ,,restriction'' is evidently defined that the whole customer

site belongs to the allowed paths (within basedir ).

 

 

But I stated since today such a rare problem on a site

===============================================

(the problem is possibly up to 4 weeks old)

The software, an OSCOMMERCE variant, worked well since 9 months.

Only image uploads do not any more work. - Error message (part):

 

### Warning: move_uploaded_file(): open_basedir restriction in effect.

### File(/home/ladenxc/public_html/ccr/im.../rec....jpg) is not within the allowed path(s):

### (/home3/ladenxc/:/usr/local/sqmail/:/usr/lib/php:/usr/local/lib/php:/tmp)

### in /home3/ladenxc/public_html/ccr/.... /.../xxxxxxx.php on line 100

 

 

Probable Reason:

============

All past configurations had been done with /home/ladenxc/

based on automatic path detection during INSTALL

- and all is now, too, working well, excepted image uploads -

Apparently basedir wants instead: /home3/

 

Is this a problem from a recent server reconfiguration?

Or is there some other simple explanation?

 

----------------------------------------------------

 

Before studying this problem in detail,

I am waiting if somebody knows a helpful simple way how to settle this.

Thanks for any help!

Posted

You will need to open a support ticket with the help desk. The techs don't frequent the forums and the mods don't have access to the servers our your account.

Posted

Thanks!

Yes, basedir problems can require to ask for

help from the support service, to modify the way

how security aspects are configured.

It was settled this way.

Thanks, all help was fast and perfect.

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