Help

[LeeGoldsmith]

Last night someone has hacked my guestbook on my website. Go to this link

 

My Guestbook

 

and you will see what is happening. How can they do this?? And can we fixit so they can't in the future.

Observation is that my guestbook page shows but is fast replaced with the black page and then redirects to soom foreign language site.

 

Any help will be greatly appreciated.

 

THANKS

 

Lee

[TCH-Bruce]

Not sure if this will help but you may want to read this thread. http://www.totalchoicehosting.com/forums/i...?showtopic=9922

[LeeGoldsmith]

Thanks for the tip Bruce.

 

Can I do an upgrade from cPanel to 2.3.1 or should I use Mike's instructions???

 

Lee

[TCH-Bruce]

If there is an upgrade option in cPanel you should be able to. If not following MikeJ's instructions will fix you up.

[LeeGoldsmith]

Bruce I did the upgrade and cPanel said it was complete with no error messages. BUt I still have the same problem. Is there a way to get a backup of that directory loaded so I can then upgrade before the hack?? Do I need to submit a ticket to get this done??

 

Thanks for all the help.

 

Lee

 

P.S. I am very tardy and have not done any backups my self so I am very dependent on TCH for this.

[TCH-Bruce]

Lee, you will need to open a support ticket with the help desk and ask if they can restore a backup for you.

 

We as mods don't have access to the servers our user acconts.

[TCH-Thomas]

I am not sure if this will work, but if you want try this...

 

1) Remove current guestbook.

2) Reinstall with version 2.3.1

3) Submit a ticket and ask if they have a backup of the database (check first in cpanel what the current one is called, should be something like "guestbook") and if so ask them to restore it.

4) Hope for the best that it now works.

 

Also, I checked who is hosting that site that shows up after a while. Its hosted by yahoo, so maybe you should drop them a abuse ticket.

[LeeGoldsmith]

Thanks Thomas and Bruce.

 

I think the best solution to this is to have them restore the entire guestbook and database then upgrade.

 

By the way, where is the accual database stored, in the directory for my guestbook or in different place. Should I ask for the specific directory I installed my guestbook and the named sql database???

 

Lee

[TCH-Thomas]

I dont know exactly where in an ftp-directory it would be located, but in your cpanel > site management > backup, check for database named agbook (which I think is the original name for adv. guestbooks database), if found ask the help desk to restore that database.

[LeeGoldsmith]

I have entered a ticket and will let you know what happens.

 

AGAIN THANKS

 

Lee

[LeeGoldsmith]

OK guys here is my problem. First they were able to restore the two things I asked for and the problem is gone. The current version is 2.2 and when I go back into cPanel to see if I can upgrade to 2.3.1 it will not let me. The upgrade dropdown does not show the Directory.

 

Can I type in the directory into the slot and then do the upgrade???

 

Thanks again

 

Lee

[TCH-Don]

If you look at TCH-Mike's post on upgrading you will see very clear instructions and a download for the new version.

Be sure to follow his advice on the back up of your database.

It works, I had to take this route as I did not use cpanel to install the first time.

[LeeGoldsmith]

All better - Thanks MikeJ your instructions work like a charm.

 

Don now that I have version 2.3.1 can you tell me where to find the text that says "Thanks for comming to my site blah blah". I would like to change it and I am lost as to where to go to make this change, I did so with the earlier version but I am lost now, can you help.

 

Thanks

 

Lee

[curtis]

That can be changed in language/english.php

[LeeGoldsmith]

Curtis thanks - that was it. I just could not remember.

 

Thanks again

 

Lee

[TCH-Bruce]

Moving for organization

[TCH-Don]

Glad you have it working Lee,

Mikes instructions are great