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Posted

This is not a pre sales question

Sorry if this is not where I should post, but could not find an appropriate forum topic elsewhere...(or on TCH's web site)

...I have been with TCH since 2003 and would never have any one else host my domains. That being said, I may have a lot of traffic soon due to a sale on ebay that requires the buyer to download a large PDF file (300K +) and could not find out how much TCH charges for additional bandwidth. Since this will be a one time "spike" I would not want to "upgrade" to a larger package. Is there a price for say $1.00 for each 4 megs over my normal plan? What if I go way over say by 50 megs. Would I get a bill for $50 or should I send in a support ticket to answer this question?

I really would like to know what the charges are for additonal "spikes" in monthly usage.

Thanks, youneverknow :tchrocks:

Posted

Ok...I didn't scroll down far enough...Thanks

So If I were to get a "spike " of say 50 megs it would cost me $125 but if I went to the "Expert" package I would only pay $17.50? Can I upgrade to the "Expert" package for just one month and then downgrade back to my "Silver" package after the sale? without any penalties?

youneverknow

Posted

50megs is a lot under a gig, so it would cost $2.50. You can upgrade/downgrade as much as you want.

 

Note: you get a warning at 80% bandwidth, if you don't upgrade before it goes over your account gets automatically suspended by the system, so keep an eye on it.

Posted

Due to my stupidity I thought 100 megs was a gig but I guess it is 1000 megs= 1 gig?

Sorry for the confusion I should have taken metrics in high school but that was over 40 years ago... :tchrocks:

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