Cpanel File Manager Questions

[divya]

Hi,

 

Using File Manager, I am having trouble deleting some files. Here is one that will not go away: 2004-09-05-Avnika+Finishes-Puzzle.jpg. What I need to know is

 

(1) Is there a way to request TCH to purge ALL The files for my domain web site so that its back to being in Virgin State?

 

(2) What characters are verboten in File Names so that I can ensure that files are appropriately named and can be manipulated through the CPANEL FIle Manager.

 

Regards

 

Divya

[TCH-Andy]

Hi Divya,

 

Yes, you can ask at the help desk for us to reset your site to a virgin state - please note this will also clear emails, databases etc.

 

As long as you use standard alphanumerics you should be fine. The reason your can't delete files is typically because the ownership / permissions is not allowing deletion (for example if it was created / uploaded using a PHP script).

[TCH-Don]

You can open a help ticket to have your files deleted

 

as to the allowed characters

it is recommended the you stick to

lower case and only add - or _ in the file names.

[TCH-Thomas]

Moving for organization.