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Posted

Hi there.

 

I'm new here at TCH. I'd like to congratulate the TCH gang for their very impressive quality of support. Bravo.

 

I'm another Bloghosts refugee, and before coming here I checked many, many other hosting options. Needless to say, the hosting package offered here was the most attractive, and so here I am.

 

There was one thing, however, that was missing here at TCH, and more common elsewhere. Many other hosts offer some kind of multiple domain hosting from a single account -- the "addon" option in cpanel. I'm aware of TCH's reseller account, but just wanted to mention that some basic customers, possibly with only one other domain (as is my case), would be very happy to have some simple and limited form of addon functionality.

 

I do have one other suggestion...

 

There was one service offered by Bloghosts that was, in my opinion, very valuable, and of the over 10 customers I led there, I'm sure all agree. They offered installation of third party scripts, specifically, blog software. I wonder how much of a hassle it would be for TCH to install, say, Movable Type for their customers.

 

Well, those are my two suggestions for a perfect tomorrow. Until then, I must say I am very happy to have moved to TCH.

 

Thanks for everything.

 

Charles

Posted

You can park domains as long as they point to the root of your site - it just required a ticket to the Help Desk. =)

 

As far as installing scripts goes, I'm not sure what the pricing plan BlogHosts used but I believe it was more expensive than TCH. As it is, we offer a great deal for a very low price; offering script installation would either require jacking up the prices on all of the accounts or charging for those installations because it would require more manpower.

 

However, we have many, many family members that are more than happy to help with installation questions and troubleshooting if you just post in the correct forums. I, personally, have spent many hours in IMs and on Skype taking people through installations, and while I don't have time for that while classes are in session, I do answer a lot of questions as do many other family members where they are able to. It is that community that truly makes TCH great. =)

 

I hope that helps to answer some of your questions. =)

Posted

Hi Lisa.

 

I actually caught your comment at my blog, which was very helpful. I just posted a quick reply.

 

Parking domains is cool if you don't have any special content for the site in question. I do, however, have a few things I'd like to present at the seperate domain, although it's all very simple and, I think most would agree, not exactly worth the trouble and cost of having a seperate account.

 

I've been told that a simple cgi script can change this: that, whenever I receive a request for a parked domain, this script can send the viewer to a seperate directory. And I could supposedly do this myself.

 

I certainly don't want to meddle in TCH policy, especially if there is some important concept behind limiting a non-reseller account to one domain. My suggestion was just an attempt at offering advice regarding adding value to your services, which already are pretty attractive.

 

As for the script thing: I really do understand that it's an uncommon request. I was very surprised that my previous host offered this service (with very comparable pricing to TCH). Once again, just an idea that would make something great (TCH) even greater (even if it would cost me a couple bucks more).

 

Lisa, thanks for your reply. It's good to know you guys and gals are on the ball here, something increasingly difficult to find in hosting. Since this forum is so well kept, I guess I'll pop up every once in a while to make these suggestions again.

 

Thanks again,

 

Charles

Posted (edited)
I've been told that a simple cgi script can change this: that, whenever I receive a request for a parked domain, this script can send the viewer to a seperate directory. And I could supposedly do this myself.

 

As you may know the AUP prohibits pointing a domain to a portion of your site

reguardless of how it is accomplished.

So the script you speak of would still violate the AUP.

 

Sorry, but thats the way the policy is.

Edited by TCH-Don
Posted
I've been told that a simple cgi script can change this: that, whenever I receive a request for a parked domain, this script can send the viewer to a seperate directory. And I could supposedly do this myself.

 

As you may know the AUP prohibits pointing a domain to a portion of your site

reguardless of how it is accomplished.

So the script you speak of would still violate the AUP.

 

Sorry, but thats the way the policy is.

Hi Don.

 

Well, I didn't mean to imply I was about to start using scripts to point domains to directories. Sorry if that's how my text was interpreted (I have zero knowledge of scripting or script installation).

:hug:

Take care,

Charles

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