CrazyMick Posted March 29, 2003 Posted March 29, 2003 I have had an account for a little over a month now and I must say I am amazed daily by the level of service and support offered by TotalChoice. I have found myself coming to these forums as a matter of seeing "what's going on" as much as I have for support updates and information. The participation by the head man is amazing and I, along with the rest of the customers, are lucky to be at such a wonderful place. The sense of community is unheard of and I'm not sure I have ever seen a single complaint. Questions are ask, they are answered. What that in mind.. how's about a "live chat" area at TotalChoice. Maybe an IRC channel where we can just hang out or ask questions of the group at large. Just an idea. Oh yeah.. and for the record: TCH Rocks Quote
Lianna Posted March 29, 2003 Posted March 29, 2003 How cool is that? Very kind things for you to say! Dunno 'bout the chat thing.... Let's see if HG has something to say. Lianna Quote
KevinW Posted March 29, 2003 Posted March 29, 2003 I would prefer to keep live chat for special needs. I was part of another web support site that did run a live chat area. The problem is that if the Live chat area was provided by TCH, then there may be some requirement to having a TCH "official person" on hand at all times as well. The man power to do that can get overwhelming. You can still use the TCH user forum to hang out and chat. There's lots of people willing to give their opinion on a wide range of topics - from the latest PHP script to sending in photos of your work space! -kw Quote
CrazyMick Posted March 29, 2003 Author Posted March 29, 2003 I would prefer to keep live chat for special needs. I was part of another web support site that did run a live chat area. The problem is that if the Live chat area was provided by TCH, then there may be some requirement to having a TCH "official person" on hand at all times as well. The man power to do that can get overwhelming. You can still use the TCH user forum to hang out and chat. There's lots of people willing to give their opinion on a wide range of topics - from the latest PHP script to sending in photos of your work space! -kw I didn't really mean for support. Just a place for the group to chat with other people hosted by TCH. I'm perfectly happy with the support channels the way they are right now, it's almost like having live chat with the speed in which questions are answered. Quote
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